Customer Service 1.800.999.DIVE (3483)Outside U.S. 478.474.6790

Divers Supply Customer Comments and Ratings

Divers Supply is 100% committed to making your shopping experience excellent. With that, if you have any questions at all about our store or the products we carry, send us an email at Diving@Divers-Supply.com. Or, give us a call at 1.800.999.3483 . Below, you will find reviews submitted by customers who have shopped online and in store. We encourage people to submit these reviews not for our gain but to help other customers find a reliable source to do business with.

Submit Your Review
Average Rating: (based on 51 reviews)

Showing 1 - 15 of 51 Reviews:


Excellent Customer Service

I originally ordered a BCD but it was no longer in stock for my size at least. Divers Supply upgraded it but is on back order. Upon my request they upgrade to the Mares Dragon with MRS Plus Weight Pockets at no additional charge. Received the BCD today and very exited to use it.

- Martin on 3/10/2014

Replacing Damaged Product

Ordered and received an AKONA roller duffel that was damaged. Returned the item via UPS to store and 6 weeks later I keep hearing the same comment from Divers Supply, "We (Divers Supply) had to get a credit from Akona before we can ship your new product out which should be by the end of the week." Still no duffel and paid for this product 8 weeks ago, I guess I did not realize that Divers Supply does not stand behind the products they sell.

- Richard on 7/29/2013

Customer Service

Never have had any problems with Divers Supply. The staff is always friendly and very knowledgeable. Customer for life!

- Bobby on 7/7/2013

Divers Supply iis Awesome!!

My 4th order and not a problem yet! I'm telling all my dive buddies about your company.Thanks!

- Bob on 2/7/2013

Great Customer Service!!!

I wanted to take the time to let you know how amazing Daniel was when I called the Tampa location today for guidance on snorkeling equipment for my kids. He took the time to answer all my questions and really helped me in selecting the equipment that made the most sense for your needs. He was so good I actually ended up buying a set for my husband and I as well! A big thank you to Daniel! I will definitely call you guys first whenever we have a water sport equipment need.

- Kristin on 12/21/2012

Superb Products

5 stars for the excellent quality of products. Scuba divers need proper equipment so that their experience can be interesting. Divers-Supply.com gives great information about the various things that are needed by a scuba diver.

- wensiljon on 10/17/2012

What a Joke!

I placed an order for general items that any good dive shop always has in stock... not the case here, Set of boots was on backorder for over a month, I had to call and change the order to what they had in stock, then needed to call them back 5 days later to get those shipped!! Are you kidding???... Very disapointed, will not shop here again.

- William on 8/13/2012

Excellent Suit and Excellent Customer Service

I am totally ignorant to wet suits, but my 6 year old tall and skinny daughter desperately needed one for her swim class, as she was constantly shivering. So I did some research and took a chance on this one. I am so happy with my purchase.. my daughter no longer shivers and the fit will last a year or so more. I did have an issue with the product and after one call to Divers customer service, they handled it with no questions asked.. Thank you very much..

- bett on 11/21/2011

Just what I ordered and delivered as promised!!

I chose the standard snorkel, the Ocean Vortex V-16 fins with spring straps, a Tusa Geminus M-28 Mask, and added a pair of Mares Classic 5MM boots. Everything arrived on time. All of the items were in original packaging and met all of my expectations. I would definitely purchase through this site again, and recommend it to friends. The price was the best I could find and was not disappointed with the quality of the package.

- Robert on 9/1/2011

Excellent

Prices, shipping, customer service all five stars.

- Harold on 9/1/2011

Gorgeous Scuba Package!

It was a fast delivery, and in a very good condition!

- Giancarlo on 8/30/2011

Outstanding

Thank you for the very fast service. The wet suit is being used for a very skinny 5 year old taking swimming lessons. He was freezing. He is the hit of the pool. Again, thank you for the super service.

- Christine Long on 7/13/2011

Good and Fast

I place order online, good and fast service, receive items that I order perfectly, will recommend to friends.

- Tony on 7/8/2011

Good

Shop is good and people on the phone were pleasent. Thank you.

- Jesus Perez on 6/6/2011

Enjoyable

The website is very easy to use and find what I am looking for. I decided to call and verify my BCD was in stock. When I called, they were very helpful and verified that my BCD was in stock. I have not heard many negative things about Divers Supply and you will find none from me. Very good service.

- Melvin Meeks on 6/3/2011
1234
Submit Your Review