Find answers to common questions about our products, shipping, returns, and more.
How much is my shipping?
Use our shipping estimator to calculate approximate shipping charges. Just add the item(s) to your shopping cart and then view the cart. Scroll down to the SHIPPING ESTIMATE tool. Final charges are based on your entire address during checkout.
When will my order ship?
We operate Monday - Friday. In-stock items ship the next business day. Express Shipping: Place order before 2 p.m. EST for same-day shipping.
Do you ship to APO/FPO?
Yes! Simply choose United States for the country and then select the correct "Armed Forces" category under State.
Do you ship to U.S. territories?
Yes. For Guam, Puerto Rico, and the US Virgin Islands, select United States as Country and your territory under State.
I received the wrong product.
Please contact customer service within 72 hours at (800) 999-3483 (US) or (478) 474-6790 (Intl) or use Live Chat.
How do I track my order?
Click the "Account" link at the top right hand side of our site to track your order.
Has my order shipped?
Check your account status by clicking "Account" at the top right. Click "View Order" to locate your tracking number.
Change or cancel an item?
Call us at 1-800-999-3483 (Intl: 478-474-6790) Mon-Fri 10am to 7pm EST. Emails to support@divers-supply.com may take up to 48hrs.
Order never arrived / Missing items?
Please contact customer service immediately at (800) 999-3483 or via Live Chat for assistance.
When will my backorder arrive?
We ship backorders as soon as we receive them. We do not charge additional shipping for split shipments.
How do I create an account?
1. Click "Account" at the top right.
2. Enter your email address.
3. Enter a password (min. 6 characters).
4. Click Register.
Account Setting Options
You can update your Email/Password, manage your Address Book, edit your Wishlist, and view Product Reviews.
I forgot my password.
Click "My Account" and select "Forgot your User Name or Password?". Follow the instructions sent to your email.
Have an item to Return or Exchange?
You have 60 days from invoice date for a full refund and 120 days for store credit. Items must be in original condition and unused.
Note: Books, CDs, and DVDs cannot be returned. If items are used or returned after 60 days, a 15% restocking fee may apply.
For a return, fill out our
Return Form and ship to:
Divers Supply
Attn: Returns
5208 Mercer University Dr
Macon, GA 31210
Do I have to pay sales tax?
Only if shipping to Georgia, Florida, or North Carolina.
When will my credit appear?
Credits usually take 7-10 business days from the time we receive your returned item(s).
What are my payment choices?
We accept Visa, Mastercard, Discover, PayPal, Amazon Payments, and Checks. Orders are charged in full when placed.
International Tax & Duties
International orders may be subject to import fees, duties, or VAT. Divers Supply is not responsible for these charges.
Security & Privacy
Our site uses SSL encryption. We never share your information with third parties.
Terms and Conditions
Divers Supply is not responsible for typographical errors. Prices and availability are subject to change without notice. We reserve the right to refuse or cancel orders with incorrect pricing due to transmission errors.
1.800.999.3483 ⮟
Current Specials
Shipping Information
Order Information
Account Information
Returns and Exchanges
Price and Billing
International & Security
Disclaimer
