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support@divers-supply.com
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Monday - Thursday 10AM - 7PM
Friday- Saturday: 10AM - 6PM
Sunday: 12PM - 5PM - EST

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Home > Shipping | Divers Supply

Shipping | Divers Supply

Important Shipping Update

Please review our holiday schedule to ensure timely delivery of your orders

Free Shipping Details

How to get free shipping:

  • Order total must be $50 or more
  • Simply select "Free Shipping" at checkout
  • Applies to contiguous U.S. & APO/FPO/DPO orders
  • If free shipping is not displayed, your order may not qualify
  • Some items may be excluded and charged prorated shipping
  • Items marked Ships Separately do not apply for FREE Shipping

Same-Day Shipping on Express orders

Express Orders placed before 2 PM EST ship same day

Worldwide Delivery

International shipping available to most countries

Processing Time

1-2 business days M-F during regular periods

Holiday Schedule

New Year's Day January 1
Memorial Day May 27
Independence Day July 4
Labor Day September 2
Thanksgiving November 28-29
Christmas December 24-25

Shipping Information

Express Orders placed before 2 PM EST on business days typically ship the same day

During holidays, please allow extra processing time. Orders placed during holidays will be processed on the next business day.

Important Notes

  • Shipping times may vary based on destination and selected shipping method
  • International orders may experience additional delays during holiday periods
  • For urgent orders, please contact our customer service team
  • We are not responsible for weather conditions that may affect delivery times

Frequently Asked Questions

Find answers to common shipping and order questions

Shipping & Tracking

Use our shipping estimator in your cart to calculate approximate shipping charges. Add items to your cart, click "My Cart", and use the SHIPPING ESTIMATE tool. Fill in your information for available shipping options and rates.

We ship Monday - Friday with the following guidelines:

  • Available items ship next business day
  • Weekend orders ship next business day
  • Express orders before 2 p.m. EST ship same day
  • No partial shipments outside 48 contiguous States
Click the "Account" link at the top right of our site to track your order status and view tracking numbers.

Order Issues

Check your order status in your Account. Verify all items have shipped and check tracking numbers. If marked as delivered, contact customer service at (800) 999-3483 (US) or (478) 474-6790 (International).
Please contact customer service within 72 hours of receiving the product at (800) 999-3483 (US) or (478) 474-6790 (International).
Check your order status for multiple shipments. If all packages show as delivered, contact customer service at (800) 999-3483 (US) or (478) 474-6790 (International).

Returns & Policies

Our return policy:

  • 60 days from invoice date for full refund
  • Additional 60 days for store credit
  • Item must be unused in original packaging
  • Books, CDs, DVDs, and Video Tapes not returnable

Send returns to:

Divers Supply
ATT: Return Dept
5208 Mercer University Drive
Macon, GA. 31210

We ship backordered items as quickly as possible. Contact us for specific delivery needs - we may suggest alternative products. No additional shipping charges for multiple packages.

Tax & International

Sales tax applies only to shipments to Georgia, Florida & North Carolina where we have retail locations.
Yes! Select United States as the country and choose the appropriate Armed Forces category under State.
International orders may be subject to import fees, duty, customs, VAT charges, or additional taxes. Contact your local government agency for specific information about potential charges.
Add items to cart and use the shipping estimator to check availability. For unlisted countries, email diving@divers-supply.com or call (478) 474-6790.